Contact Us

We're here to help! Get in touch with us for questions, feedback, support, or business partnerships. We value your input and are committed to providing excellent service.

Send Us a Message

General Inquiries

Email:

hello@kidneytracker.com

Response Time:

24-48 hours

Best For:

General questions, feedback, content suggestions

Business Partnerships

Email:

partnerships@kidneytracker.com

Response Time:

2-3 business days

Best For:

Collaborations, sponsorships, advertising opportunities

Technical Support

Email:

support@kidneytracker.com

Response Time:

24 hours

Best For:

Website issues, tool problems, bug reports

What to Expect

Initial Response:

We aim to respond to all inquiries within 24-48 hours

Business Hours:

Monday - Friday, 9:00 AM - 5:00 PM EST

Weekend Support:

Limited support available on weekends

Medical Emergencies

If you are experiencing a medical emergency, please call 911 or your local emergency number immediately. Do not use this contact form for urgent medical situations.

Frequently Asked Questions

How quickly will you respond?

We typically respond to all inquiries within 24-48 hours during business days. Urgent technical issues may receive faster responses.

Can I request new features?

Absolutely! We welcome suggestions for new tools, content, or features. Please use the "Content Suggestion" subject when contacting us.

Do you offer medical advice?

No, we do not provide medical advice. Our content is for educational purposes only. Always consult with healthcare professionals for medical decisions.

How can I report a bug?

Please use the "Technical Support" subject and include detailed information about the issue, including your browser and device information.